Contact Us
Contact Shoxrt
Shoxrt is operated by Even International Limited. Our customer-support team can help with product information, orders, delivery questions, and after-sales requests relating to purchases from shoxrt.com.
Email Support
We aim to respond within 2 business days. Weekends, public holidays, and unusually high inquiry volumes may affect response times.
How We Can Help
Contact us for assistance with:
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Product details and available options
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Order confirmations and payment questions
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Requests to change or cancel an order
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Shipping information and tracking updates
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Delayed or missing deliveries
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Damaged, defective, incorrect, or missing items
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Return instructions and refund questions
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Privacy requests and general website inquiries
Information to Include
For an existing order, please provide your order number and the email address used at checkout. Explain the issue or requested change clearly so we can locate the order and respond efficiently.
For damaged, defective, or incorrect products, please provide clear photographs or a short video where reasonably possible. Images of the packaging and shipping label can also help us investigate delivery or fulfillment issues. If you cannot provide these materials, explain the situation and we will consider other reasonable evidence.
Never send a password, full payment-card number, or card security code by email.
Company Information
Store / Brand: Shoxrt
Website: shoxrt.com
Operated by / Legal Entity: Even International Limited
Registered Address:
RM 1003, 10/F, Witty Commercial Building
1A-1L Tung Choi Street
Mong Kok, Hong Kong
Email: service@shoxrt.com
Product Returns
Our registered business address is not necessarily the appropriate return facility. The sender address printed on a parcel may also be unsuitable for returns.
Please email us before returning a product so we can provide the relevant instructions. This administrative process does not remove any statutory right to cancel a purchase or obtain a remedy.